How it works

You send. We build. They train.

Here is what actually happens, including the part where you tell us we got something wrong.

1

Your part

Send us what you have.

Anything counts. A training binder, a Google Doc, recipe cards, a video you shot on your phone, a voice memo recorded on your drive home. If it lives only in your head, we will get on a call and pull it out.

What helps most

  • How you want things done
  • What new hires get wrong
  • What you find yourself repeating

What you do not need

  • A script
  • Slides
  • Anything written up
Barista handbook.pdf
Voice memo2:14
Bar setup.mov

Always purge the steam wand before AND after. Every single time.

2

Our part

We build it.

We write the course, break it into modules, and add quizzes that check the things that matter. It carries your business name and logo. This is the part every other training tool hands back to you.

Espresso basics

Built from your material

Drafting
1

Grinder setup

Video · 4 min

2

Steaming milk

Video · Quiz

3

Latte art basics

Reading · Quiz

Final test · 10 questions

3

Your part

You review it before anyone sees it.

You get the finished course to look through first. Nothing reaches your team until you approve it. If a step is wrong or a standard drifted, tell us and we will change it.

Waiting for your approvalEspresso basics

3 modules, 1 final test. Nothing reaches your team until you say so.

Request a changeApprove
4

Takes a minute

Assign it.

Pick who gets it, by person or by location. They get an email and log in with a 6-digit code. Nothing to install, and no password for anyone to forget.

Assign Espresso basics

Riverside
MOMaya Osman
DWDan Whitaker
IBIvy Brennan
TMTheo Marsh
Assign to 3 people
5

From then on

Watch it land.

Completion and scores appear on your dashboard as they go. Filter by location. If a quiz question trips up everybody, that is usually a sign the training needs a change, and we will make it.

Espresso basics

2 of 3 complete
Maya Osman96%
Dan Whitaker88%
Ivy BrennanIn progress

Everyone missed question 4

Usually a sign the lesson needs rewording. Tell us and we will fix it.

Then it keeps working.

Next hire, assign the same course. It is ready before their first shift. When something about your business changes, tell us and we will update the course. Anyone part way through keeps the version they started, so an edit never scrambles them.

How long does the first course take?

It depends on how much material you send and how big the course needs to be. We will give you a date before you pay, and we would rather give you a real one than a fast one.

Have a look at the finished thing.

The demo shows what your team would see. No sign-up, no card.